Shipping & Returns

Shipping

 

Limited Time: EVERYTHING SHIPS FREE!

Customer is responsible for return shipping costs

FREE Shipping on orders $75 and over!

Flat $3 Shipping on all orders under $75. 

Delivery of your order should be expected within 7-10 business days. In most cases, your package will arrive earlier.  

When your order is fulfilled you will receive an email notification and tracking number. Packages are typically shipped via USPS.

Please note we currently only ship within the United States. We aim to expand to international shipping in the near future.

Exchanges

We accept size exchanges for unworn, unwashed items.

To initiate an exchange please contact us using our CONTACT FORM within 14 days of delivery of your package. Please include the following information:

Order #:
Item to Exchange:
Exchange Size:

We will let you know if the size you need is still available. If your new size is available, please ship your current item to:

Bruce LifeStyle Lab
315 S. Coast Hwy 101
Ste U - 262
Encinitas, CA 92024-3555

Customer will be responsible for return shipping costs, and we will cover the cost of shipping your exchange size. Deal? Deal!

Your new item will be placed on hold and shipped when your exchange item is received and inspected.

If you initiate an exchange and we find the needed size is no longer in stock, we will notify and give you the option to:

1) Keep the current size
or
2) Send the the item back and receive a full refund for the cost of the item.

Returns on Bundle Items

Returns of items that were purchased as part of bundles are eligible for shop credit. Credit will be issued in the form of checkout code. Shop credit does not expire!  Credit will be for the cost of the item as noted as the "Bruce Bundle Price" in the product description, including any applicable tax for the cost of the item.

Customer is responsible for return shipping costs. You have two return options:

1) Have us email you a shipping label and simply have shipping costs deducted from your shop credit balance.
2) Handle the return on your own and receive full shop credit for the item, including any applicable tax. In this case, returns can be sent to:

Bruce LifeStyle Lab
315 S. Coast Hwy 101
Ste U - 262
Encinitas, CA 92024-3555

To initiate an return please contact us using our CONTACT FORM within 14 days of delivery of your package. Please include the following information:

Order #:
Item Returning:
Reason for Return:
Return Method Choice:

FAQ: Why can't I get a refund for the bundle item I want to return instead of shop credit?

We totally understand this question. At time we provide a discount for purchasing a package deal. Very simply, we can't have customers purchase a package knowing they only want 1 or 2 items so they can grab the discount but then return the other items. It would put a big hindrance on our ability to offer quality brands, manage inventory appropriately, and make any profit. As we expand our individual & bundle sales we are confident you will find something you will want down the road!

Entire Bundle Returns

Returns of an entire bundle are eligible for full refund if items are unwashed, unworn and have original tags.

Customer is responsible for return shipping costs. You have two return options:

1) Have us email you a shipping label and simply have shipping costs deducted from your refund.
2) Handle the return on your own and receive a full refund on the cost paid to purchase the bundle. In this case, returns can be sent to:

Bruce LifeStyle Lab
315 S. Coast Hwy 101
Ste U - 262
Encinitas, CA 92024-3555

To initiate an return please contact us using our CONTACT FORM within 14 days of delivery of your package. Please include the following information:

Order #:
Reason for Return:
Return Method Choice: